NDIS & Disability Support
Course · 17 lessons · ~3h 41m
Find NDIS Participants: Compliant Provider Marketing
After this course you can market your NDIS business within the marketing rules, build referral relationships with coordinators, and convert enquiries into long-term clients.
By the end, you'll be able to
- What NDIS Participants Really Look for in a Provider
- NDIS Marketing Rules: What You Can and Can't Say
- Mastering NDIS Directories
- Building Trust with Local Area Coordinators
Curriculum
17 lessons- 01What NDIS Participants Really Look for in a ProviderDiscover what truly matters to NDIS participants: meaningful relationships, clear communication, and genuine support. Will and Winter explore how providers can build trust, deliver on promises, and create inclusive, person-centered experiences.
- 02NDIS Marketing Rules: What You Can and Can't SayExplore how ethical marketing builds trust and credibility for NDIS providers. This episode unpacks compliant strategies, real pitfalls, and practical examples to reach participants with respect and transparency.
- 03Mastering NDIS DirectoriesDiscover how to effectively use NDIS directories to boost your provider visibility, avoid common pitfalls, and connect with the right participants. Will and Winter break down the essentials, share best practices, and spotlight what really works in the real world.
- 04Building Trust with Local Area CoordinatorsExplore how NDIS providers can effectively engage with Local Area Coordinators (LACs) for lasting participant relationships. Will and Winter share actionable strategies, pitfalls to avoid, and real-world examples to help providers stand out as trusted partners within the NDIS ecosystem.
- 05Building Trust with Support CoordinatorsExplore what makes strong partnerships with NDIS Support Coordinators. Will and Winter break down best practices, common pitfalls, and share real-world examples for building lasting trust and boosting referrals.
- 06Look Legit: How to Present Yourself as a Trusted ProviderExplore the essentials of building trust as an NDIS provider, from first impressions to demonstrating credibility. Learn how professionalism, consistency, and authentic communication can create lasting confidence with participants and their families.
- 07First Five Minutes MatterDiscover how to create meaningful connections in the NDIS space by mastering the crucial first five minutes. This episode explores practical rapport-building techniques, the power of first impressions, and actionable strategies to foster lasting trust with participants and their families.
- 08Give First: Value-First Strategies That Build TrustExplore how NDIS providers can build trust and stand out by offering value before any formal engagement. Will and Winter break down real-world examples, practical strategies, and common pitfalls, with stories from the EnableUs Community.
- 09Getting Screening RightDiscover how effective participant screening can ensure a great fit between services and NDIS participants. We unpack the tools, strategies, and conversations that lay the groundwork for lasting, successful partnerships. Practical tips and real provider stories included.
- 10Building Local PresenceExplore practical strategies for boosting your offline visibility and reputation in the NDIS sector. Discover how local engagement, relationship-building, and authentic community presence can help you connect with more participants and become a trusted provider.
- 11Simple Online Marketing That Gets ResultsDiscover how NDIS providers can boost visibility and trust online with practical, accessible strategies. Learn to tailor your message, engage your community, and turn digital presence into real connections.
- 12How to Rank on Google (Without Paying for Ads)Discover how NDIS providers can boost visibility, trust, and participant inquiries by mastering local SEO techniques. Learn actionable steps for Google Business profile optimization, location-based search strategies, and reputation management—all tailored for the disability support sector.
- 13How to Get Referrals Without AskingExplore why word-of-mouth is the gold standard for NDIS providers, and learn actionable strategies for building genuine connections that lead to lasting referrals. Will and Winter discuss how trust, exceptional service, and authentic relationships make all the difference in participant outreach.
- 14Building a Powerful Referral NetworkDiscover how NDIS providers can leverage referral networks to grow their business with trusted, pre-qualified leads. This episode explores who to include in your network, how to build meaningful connections, and strategies to become the preferred provider. Learn actionable steps for establishing trust and optimizing your outreach.
- 15Turn Enquiries Into Yes: Discovery Call ChecklistDiscover how to transform inquiries into lasting partnerships by mastering the art of the discovery call in the NDIS space. Learn practical steps, from preparation to follow-up, to build trust and set the stage for success with every participant interaction.
- 16How to Keep Clients Long-Term Without BurnoutExplore sustainable strategies to keep NDIS participants engaged long-term. Learn how to set strong foundations, nurture relationships, and balance care with professional boundaries for lasting impact.
- 17Using Feedback to Improve (and Impress Auditors)This episode explores how feedback can transform NDIS service quality, participant outcomes, and audit readiness. Will and Winter break down actionable strategies for collecting, using, and celebrating feedback to boost both compliance and real improvements.
Your instructor
Finding Participants
Welcome to the EnableUs Community Podcast! Dedicated to uncovering practical, proven ways to connect with the right NDIS participants. Each concise episode delivers expert insights, compliance essentials, marketing strategies and authentic stories from providers who have successfully grown their client base. Tune in and transform your participant outreach today, fast.
Visit Finding ParticipantsStart the course
17 lessons · ~3h 41m. Free, no signup.
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