
Real Estate
Course · 15 lessons · 35 min
New Zealand Real Estate Practice and CPD
After this course you can navigate NZ real estate ethics, disclosure, inspections, agency agreements, and CPD requirements with confidence.
By the end, you'll be able to
- The Transformation Of New Zealand's Current Real Estate Marketplace
- Mastering Mandatory Training
- Turning Complaints into Opportunities
- Raising the Bar on Ethics
Curriculum
15 lessons- 01The Transformation Of New Zealand's Current Real Estate MarketplaceDiscover how Google AI Studio's powerful tools, like real-time streaming and model tuning, are revolutionizing the real estate industry. From streamlining property-market analysis to offering instant recommendations in places like Virginia and New Zealand, experts like Denese and Dr. Lee share insights. Learn how collaboration and innovation equip agents with competitive advantages for the future.
- 02Mastering Mandatory TrainingExplore how e-Agent’s online CPD course equips New Zealand real estate professionals with the tools for effective communication and fairness. Learn what the 2025 REA CPD mandatory course covers and how it fits into agents’ everyday work.
- 03Turning Complaints into OpportunitiesExplore how New Zealand real estate agents can transform complaints into catalysts for growth. This episode dives into proven strategies and practical tips for mastering complaint management, featuring real-life scenarios and blended learning insights.
- 04Raising the Bar on EthicsExplore how New Zealand's real estate professionals can go beyond the basics to build true trust and integrity in every transaction. Denese and Dr Lee discuss the real ethical dilemmas, nuanced decisions, and the frameworks that help agents uphold higher standards.
- 05The Realities of Property Inspections in NZWe dive deep into the challenges, risks, and practicalities agents face with property inspections in New Zealand. Denese and Lee discuss legal pitfalls, common agent frustrations, and what can be done to ensure a smoother inspection process.
- 06Principles of Property DisclosureDive into the essentials of property disclosure in New Zealand real estate. Denese and Dr Lee break down the rules, real-life challenges, and what honesty really means for salespeople, agents, and clients under the REA Code of Conduct.
- 07Dealing With Difficult ClientsIn this episode, Denese and Dr Lee explore the most effective strategies for handling tough real estate clients in New Zealand. Drawing from expert resources and personal experiences, they unpack common scenarios, practical communication tips, and real-life anecdotes from both sides of the negotiation table.
- 08Build a Standout Real Estate Agent BrandGet the crucial steps every NZ real estate agent needs to define a standout brand in a competitive market. Denese and Dr Lee break down the keys to articulating your promise, unique positioning, authentic personality, and proof that builds trust, with practical examples and steps from the eAgent course.
- 09Mastering Māori Etiquette in Real EstateExplore how understanding Māori etiquette can elevate your authenticity and success as a real estate agent in New Zealand. We break down essential knowledge, key customs, and simple steps for building lasting client relationships. Expect actionable examples tailored for every agent from industry veterans Denese and Dr Lee.
- 10Eco Homes and the Future of CPD in New ZealandExplore how eco-friendly housing is shaping real estate practices in New Zealand as we head into 2025. Denese and Dr Lee break down what salespeople and agents need to know for CPD credit, and share real-world insights on making sustainability work in the Kiwi property market.
- 11Unlocking Better Valuations in the New Zealand MarketDenese and Dr Lee unpack the most powerful strategies top agents use to secure better valuations for clients in today's Kiwi real estate scene. Using insights from agent case studies and their own deep experience, they reveal specific techniques that elevate appraisals and boost customer confidence. Tune in for actionable examples and proven tips that work across the NZ property landscape.
- 12How School Zones Impact Sales and CPDExplore the impact of school zones on real estate sales in New Zealand and discover how understanding these zones can enhance your CPD. Denese and Dr. Lee Konowe break down the data, share on-the-ground examples, and connect it all to smarter, more successful sales strategies.
- 13What to Know Before Selling A Home in New ZealandBefore you put your property on the market, learn the crucial factors shaping New Zealand’s real estate in 2025. Denese and Dr Lee break down must-know trends, common seller mistakes, and what Kiwi homeowners should expect this year.
- 14Agency Agreements: The Deal Behind the DealDr Lee Konowe breaks down why an agency agreement is more than admin — it’s the lawful working relationship that defines authority, responsibilities, risk, and timing in real estate. The episode also unpacks the six core principles behind these agreements and the everyday mistakes agents make when they rush the paperwork.23 min
- 15What Rural Buyers Miss: Access, Water, and the Real BoundaryThis episode digs into the hidden risks of buying lifestyle and rural property, from easements and unformed roads to water supply, septic systems, and boundary lines that don’t always match the fence. It also shows why local knowledge matters more than generic market slogans when valuing country property.12 min
Your instructor
Kiwi Real Estate, Inside Out
All things Kiwi, with an emphasis on the perspective of salespeople and agents. What's happening in the New Zealand real estate community and why?
Visit Kiwi Real Estate, Inside OutStart the course
15 lessons · 35 min. Free, no signup.
More in Real Estate
See all
Real Estate Investing Foundations and Creative Financing
Learn how to launch a real estate investing business and fund deals using creative financing strategies even with no money or credit.
10 lessons · ~2h 10mStart

Finding Deals, Negotiating, and Closing in Real Estate
Learn how to source motivated-seller deals, negotiate with confidence, and close contracts cleanly using proven tactics and modern AI tools.
9 lessons · ~1h 57mStart